Terms of Service - Let's Go!

Welcome to Let's Go! These Terms of Service ("Terms") govern your use of the Let's Go! mobile application, website (letsgohq.co), SMS services, and related features (collectively, the "Service") operated by Let's Go! LLC ("we," "us," or "our").

By using our Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 18 years of age to use our Service. By creating an account, you represent that you are 18 or older and have the legal capacity to enter into these Terms.

2. Your Account

When you create an account, you agree to:

Provide accurate, current, and complete information
Maintain the security of your login credentials
Notify us immediately of any unauthorized access
Accept responsibility for all activity under your account

You may delete your account at any time by contacting us at hello@letsgohq.co.

3. AI Recommendations Disclaimer

PLEASE READ CAREFULLY: Our Service uses artificial intelligence to generate personalized recommendations for events, restaurants, activities, and local experiences.

You understand and agree that:

AI recommendations are generated algorithmically and may contain errors or inaccuracies
Recommendations are based on available data and may not reflect current conditions (hours, pricing, availability, closures)
We do not guarantee the quality, safety, or suitability of any recommended venue or experience
Recommendations should not be relied upon as professional advice (dietary, health, accessibility, safety)
You are solely responsible for verifying information and making informed decisions

By using our Service, you acknowledge that AI recommendations are provided "as-is" and accept all risks associated with relying on them.

4. User Conduct

You agree not to:

Use the Service for any illegal purpose
Submit false or misleading information
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the Service
Scrape, crawl, or harvest data without permission
Use automated systems to access the Service
Harass, abuse, or harm others

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Intellectual Property

The Service, including its design, features, content, and AI technology, is owned by Let's Go! LLC and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

We grant you a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes.

6. Third-Party Services

Our Service may contain links to third-party websites, booking platforms, or services. We are not responsible for the content, accuracy, or practices of third parties. Your interactions with third parties are governed by their terms and policies.

Some links may be affiliate links. See our Affiliate Disclosure for details.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LET'S GO! LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, data, or goodwill
Personal injury or property damage
Experiences at recommended venues
Actions of third parties
Service interruptions

Our total liability for any claims shall not exceed the greater of: (a) the amount you paid us in the past 12 months, or (b) $100.

9. Indemnification

You agree to indemnify and hold harmless Let's Go! LLC and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion. You may stop using the Service at any time.

11. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Mecklenburg County, North Carolina.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or prominent notice in the Service. Your continued use after changes constitutes acceptance of the updated Terms.

13. Contact Us

For questions about these Terms:

Let's Go! LLC
Charlotte, NC
Email: hello@letsgohq.co